Nevigation key – an introduction Customer ID Creation – Step by Step process (i) Number of customer ID required for a customer (ii) Risk Classification of the customer Flow chart for opening of SF/CA accounts (i) Small account product – SBSML (ii) Seeding of Aadhar number in accounts Transfer of accounts across SOLs Transfer of accounts between Schemes List of accounts attached with Mobile / Pan Number Handling KYC NON compliant accounts Transfer of accounts to inoperative category Depositor education and awareness fund scheme – 2014 (DEAF) Transfer of accounts from inoperative to operative category Standing Instructions maintenance Cheque Book Maintenance Security forms inventory management in CBS system Clearing Operations Transaction maintenance Cash payment – Use of menu option ‘TOKEN’ Facilities available in intersol / base branch Proxy Posting (i) Reversal of proxy posted transactioin Quoting of permanent account number (PAN) Pay order – Issue and Payment Inland Bills Term deposit account – Flow chart to open (i) Handling preferential interest on term deposit (ii) Correction of preferential interest in term deposit (iii) Auto generation of form 15G/15H (iv) Print TDS Certificates Locker module in CBS (i) Partial Recovery of Locker Rent (iii) Capturing signature of locker holder / authorised signatory (ii) Reports in locker module Loans and Advances (i) Cash Credit / Overdraft accounts (a) Attaching security with Loan accounts (b) Help window for interest table code (c) Handling subsidy linked through running account (ii) Term Loan / Demand Loan accounts (a) Opening loan a/c in transfer in mode (b) Reversal of Transaction in TL/DL account (c) CRMS – Credit rating Management (d) Back ended Principal subsidy loan accounts opening (d) Subsidy related transactionsĤ. (Updated ) Zonal Training Centre Dehradun
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